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Cancellation policy

Cancellation by customers

– Semiprivate tours: 24 hours prior to the tour, 100% will be charged.
– Private tours: 72 hours prior to the tour, 100% will be charged.
– In case of no show: 100% will be charged.

Cancellation by Explorer1

Explorer1 has the ability to cancel the tour:
1. Due to heavy rain, extreme winds, detention by the port authorities.
2. In case of crew sickness.
3. In case of engine or any other material damage, or for any other reason in order to ensure the safety of every passenger.

For any cancellation on the part of Explorer1, a full refund of the down payment will be issued.
Optionally, we can defer the cruise to another date, if the boat is available, or we can organize a similar cruise (from our partners) with a boat of the same size or bigger, but never smaller.

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